Npower took 3 attempts to switch me to their Juice scheme (green electric). The problem seemed to be that cos I was already with them (Npower Yorkshire), they didn't know how to handle the switch.
Having finally managed it, they then failed to set up the DD and eventually landed me with an 18 month bill. They admited they had the DD detials and it was their fault so I'm now paying it off monthly.
On top of that, they've recently said that cos oil and gas have gone up, my wind powered electric must also go up. ???? So a while ago I hit the switch energy Co web sites, and should really check how that's all going....
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timeasmymeasure
no subject
Date: 2006-02-22 05:06 pm (UTC)Having finally managed it, they then failed to set up the DD and eventually landed me with an 18 month bill. They admited they had the DD detials and it was their fault so I'm now paying it off monthly.
On top of that, they've recently said that cos oil and gas have gone up, my wind powered electric must also go up. ???? So a while ago I hit the switch energy Co web sites, and should really check how that's all going....